Legal information
Privacy Policy
This Policy explains what personal data Senta.lt processes, why it is needed, who may receive it, how long it is kept and what rights you have.
Last updated
August 18, 2026
The Lithuanian, English and Russian versions are intended to have the same meaning.
1. General provisions
1.1. This Privacy Policy explains how Senta.lt (Senta.lt or the Platform) collects, uses, stores and otherwise processes personal data relating to individuals.
1.2. We process personal data in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), the Law of the Republic of Lithuania on Legal Protection of Personal Data and other applicable data protection requirements. We also apply the requirements of the Law of the Republic of Lithuania on Electronic Communications to cookies and similar technologies. Where applicable to Senta.lt, we also follow Regulation (EU) 2022/2065 (the Digital Services Act, DSA) in relation to content moderation and handling notices. This Policy is also intended to provide the information required by Articles 13 and 14 of the GDPR.
1.3. This Policy applies to Platform visitors, registered Users, Clients, Professionals, persons submitting reviews or other Content and other persons who use Senta.lt or communicate with us.
1.4. The terms User, Client, Professional, Content and Senta.lt Services have the meanings given to them in the Senta.lt Terms of Use unless this Policy expressly states otherwise.
2. Who is the data controller
2.1. The controller of your personal data is Anton Rubchanka, an individual. The controller's privacy contact email is info@senta.lt.
2.2. Questions about this Policy, our processing of personal data or requests concerning your rights may be sent to the email address above.
3. How we obtain personal data
3.1. We may obtain personal data in the following ways:
3.1.1. directly from you when you register, complete your account or Professional profile, upload Content, submit a review, complaint or request;
3.1.2. automatically when you use the Platform, for example through technical logs, cookies and similar technologies;
3.1.3. from Google when you register or sign in using a Google account;
3.1.4. from Facebook / Meta when you register or sign in using a Facebook account;
3.1.5. from our technical, hosting, email, analytics and other service providers where necessary for a feature or security;
3.1.6. from other persons where they lawfully provide information relating to a review, complaint, Content moderation, security incident or another matter handled by Senta.lt.
3.2. Please do not provide unnecessary personal data, special-category data or personal data relating to other people unless it is necessary for a specific Platform feature and you have a lawful basis for providing it.
4. Account creation and administration
4.1. To create and administer accounts, authenticate Users, provide Platform functionality and protect account security, we may process:
4.1.1. first name;
4.1.2. last name where required for the relevant account type;
4.1.3. email address;
4.1.4. password hash; the plaintext password itself is not stored;
4.1.5. account type or role on the Platform;
4.1.6. email verification status and related technical data;
4.1.7. selected interface or notification language;
4.1.8. profile image where you provide one;
4.1.9. account creation, update, disablement and other status timestamps;
4.1.10. other technical information required for account operation and security.
4.2. The source of this data is you and, where social sign-in is used, the relevant authentication provider.
4.3. The legal basis is performance of a contract with you and steps taken at your request before entering into a contract (Article 6(1)(b) GDPR). Technical data relating to account security may also be processed on the basis of our legitimate interest in protecting the Platform and Users (Article 6(1)(f) GDPR).
4.4. Account data is retained while the account is active. After an account is disabled, related data is retained for up to 90 days so the account can be restored and is then deleted in accordance with the retention and deletion section of this Policy.
5. Sign in with Google and Facebook
5.1. Senta.lt allows registration and sign-in using a Google account. For this purpose we may receive:
5.1.1. unique Google account identifier;
5.1.2. email address;
5.1.3. first and last name;
5.1.4. profile picture where provided by Google;
5.1.5. information required to verify the authentication request;
5.2. Senta.lt does not request access to your Google contacts, emails, files or other Google Account data that is unnecessary for registration and authentication.
5.3. Senta.lt allows registration and sign-in using a Facebook account. Depending on your Facebook settings and the permissions granted, we may receive:
5.3.1. Facebook user identifier;
5.3.2. first and last name;
5.3.3. profile picture;
5.3.4. primary email address where it is provided and the required permission has been granted.
5.4. Senta.lt does not request access to your Facebook friends list, posts or other information that is unnecessary for registration and authentication.
5.5. The purpose is to authenticate the User and simplify account creation and sign-in. The legal basis is performance of a contract and steps taken at your request (Article 6(1)(b) GDPR).
5.6. Google or Facebook sign-in data linked to a Senta.lt account is kept for the same period as the corresponding Senta.lt account unless particular information must lawfully be deleted earlier or retained longer.
6. Professional profile creation and administration
6.1. To allow Professionals to present their services to potential Clients, appear in Senta.lt search and manage a public professional profile, we may process:
6.1.1. first and last name;
6.1.2. profile picture;
6.1.3. contact email address and telephone number;
6.1.4. professional category;
6.1.5. services and service descriptions;
6.1.6. prices or other pricing information;
6.1.7. cities and other service areas;
6.1.8. languages;
6.1.9. professional and work experience;
6.1.10. education information;
6.1.11. professional profile description;
6.1.12. portfolio items, work examples and uploaded photographs;
6.1.13. ratings and reviews received through the Platform;
6.1.14. other information voluntarily added by the Professional to the profile.
6.2. The source is the Professional and information lawfully generated on the Platform, such as published reviews and ratings.
6.3. The legal basis is performance of a contract (Article 6(1)(b) GDPR) and, where applicable, our legitimate interest in operating a reliable, informative and properly functioning Platform (Article 6(1)(f) GDPR).
6.4. Data is retained while the Professional profile is active. If only the Professional profile is removed, it is immediately hidden from public view while related data may be retained for up to 90 days to allow the profile to be restored.
7. Public Professional information
7.1. Senta.lt is a public professional-search platform. Information intended by the Platform functionality for a public Professional profile may be visible to internet users without signing in.
7.2. A public profile may display:
7.2.1. first and last name;
7.2.2. profile picture;
7.2.3. professional description, experience and education;
7.2.4. category, services and their descriptions;
7.2.5. prices or pricing information;
7.2.6. service areas;
7.2.7. languages;
7.2.8. professional information;
7.2.9. portfolio and work photographs;
7.2.10. ratings and reviews;
7.2.11. contact telephone number;
7.2.12. contact email address.
7.3. Public profile information may be indexed by internet search engines and shared by other persons through the profile link. After information is removed or changed on Senta.lt, an earlier version may remain for some time in third-party search indexes or caches until those providers update their records.
7.4. Professionals should publish only contact and other information that they agree to make public to potential Clients and should not disclose unnecessary personal data relating to themselves or other people in the public profile.
8. Search and ranking
8.1. To provide relevant Professional search results, we may use:
8.1.1. selected category;
8.1.2. selected service;
8.1.3. city;
8.1.4. language;
8.1.5. experience;
8.1.6. price or price range;
8.1.7. rating and review count;
8.1.8. profile completeness and quality signals;
8.1.9. freshness of relevant profile information;
8.1.10. the sorting method chosen by the User.
8.2. The legal basis is performance of a contract to the extent search is a Platform feature requested by the User and our legitimate interest in providing relevant, functional and useful search results.
8.3. This search ranking does not in itself constitute automated decision-making producing legal or similarly significant effects on a User within the meaning of Article 22 GDPR.
9. Reviews and ratings
9.1. To allow Users to share their experience, help others choose a Professional and improve trust in the Platform, we may process:
9.1.1. review author's account identifier;
9.1.2. information about the Professional being reviewed;
9.1.3. service associated with the review where selected;
9.1.4. rating;
9.1.5. review text;
9.1.6. attached photographs;
9.1.7. submission, update and moderation dates;
9.1.8. moderation result, moderation flags and other technical moderation indicators.
9.2. Reviews may be checked using automated and/or manual moderation before publication. Moderation information may be used to detect rule violations, manipulation or other abuse.
9.3. The legal basis is our legitimate interest in maintaining a transparent, reliable and safe review system (Article 6(1)(f) GDPR) and, where the feature forms part of Senta.lt Services requested by the User, performance of a contract.
9.4. When a User deletes their review, the active review and related photographs are removed through the technical deletion process.
9.5. After a User account is deleted, a previously published review may in certain circumstances remain without an account association where identifying information has been removed and the author can no longer reasonably be identified. If personal data remains in the review or the information is required for a dispute, the relevant retention rules in this Policy apply.
10. Moderation, complaints and customer support
10.1. To assess reports of possible violations, resolve Content disputes, enforce Platform rules, prevent abuse and, where applicable, comply with legal obligations, we may process:
10.1.1. reporter's name, account details and contact information where provided or necessary;
10.1.2. a link or other information identifying the disputed Content;
10.1.3. content of the complaint, notice or request;
10.1.4. submitted evidence and attachments;
10.1.5. explanations provided by affected Users or Professionals;
10.1.6. moderation and communication history;
10.1.7. the decision, its date and reasons;
10.1.8. automated or technical moderation and security indicators;
10.2. The legal basis is our legitimate interest in operating a safe and trustworthy Platform, handling complaints and protecting our rights and the rights of others, as well as a legal obligation where applicable law requires a particular notice or decision to be handled, including Regulation (EU) 2022/2065 (DSA) where it applies.
10.3. Information relating to moderation, violation reports and disputes is generally retained for up to 2 years after final resolution unless longer retention is required for an ongoing dispute, regulatory procedure or legal claim.
10.4. When you contact Senta.lt for support or submit a general enquiry, we may process:
10.4.1. first and last name;
10.4.2. email address;
10.4.3. telephone number where provided;
10.4.4. request content, correspondence and other information needed to resolve the matter.
10.5. The legal basis is performance of a contract where the enquiry relates to a Senta.lt Service you use, or our legitimate interest in providing support and responding to Users.
10.6. Customer support and general enquiry data is retained for up to 2 years after the enquiry is closed unless the information is lawfully needed for longer.
11. Security, technical logs and emails
11.1. To protect the Platform, diagnose technical issues, protect accounts and prevent fraud, automated attacks or unauthorised access, we may process:
11.1.1. IP address;
11.1.2. request, sign-in or event date and time;
11.1.3. browser, device and operating system information;
11.1.4. technical request data and response status;
11.1.5. sign-in and authentication events;
11.1.6. security events, suspicious activity and blocking information;
11.1.7. application, server and error logs;
11.2. The legal basis is our legitimate interest in protecting the Platform, information systems and Users (Article 6(1)(f) GDPR) and, where applicable, compliance with legal obligations.
11.3. The main retention periods for technical and security logs are:
11.3.1. Nginx access and error logs – up to 30 days;
11.3.2. application and general security logs – up to 90 days;
11.3.3. data relating to a specific security incident – up to 2 years after closure or longer where necessary for a legal claim;
11.4. Senta.lt sends registration, email verification, password reset, email change, security, account and other Platform-related emails. We use Resend to deliver these messages.
11.5. To administer sending, delivery and technical failures, we may retain:
11.5.1. recipient email address;
11.5.2. email type;
11.5.3. email subject;
11.5.4. sending or delivery status;
11.5.5. provider message identifier;
11.5.6. technical error information;
11.5.7. for a limited period, the content of a sent email where needed for diagnostics;
11.6. The following retention periods apply to email-related technical data:
11.6.1. technical email delivery logs – up to 90 days;
11.6.2. a full copy of email content where temporarily retained for diagnostics – up to 30 days.
12. Google Analytics and cookies
12.1. Senta.lt uses Google Analytics 4 (GA4) to understand Platform traffic and usage, identify issues and improve Senta.lt. With your consent, Google Analytics may process:
12.1.1. pages viewed;
12.1.2. visit and session times;
12.1.3. interactions with Platform elements;
12.1.4. search and navigation events;
12.1.5. referral or traffic source;
12.1.6. browser and operating system;
12.1.7. device type;
12.1.8. approximate geographic location;
12.1.9. pseudonymous browser, device or session identifiers;
12.2. Senta.lt does not send Google Analytics your name, email address, telephone number or other directly identifying account data.
12.3. Google Analytics and related analytics technologies are activated only after you provide consent in accordance with applicable electronic communications requirements. The legal basis for the related processing of personal data is your consent (Article 6(1)(a) GDPR). You may withdraw or change consent at any time through Cookie Settings.
12.4. Senta.lt configures Google Analytics user-level and event-level data retention for up to 14 months to the extent that this setting applies to the relevant GA4 information.
12.5. Senta.lt also uses necessary cookies and similar technologies for authentication, session management, security, remembering privacy choices and other functionality without which the Platform cannot operate properly. Where such cookies are necessary to provide a service you request, separate consent is not required.
12.6. With analytics consent, Google Analytics may use, among others:
12.6.1. _ga – used to distinguish users or browsers in accordance with Google Analytics functionality;
12.6.2. _ga_* – used to retain information associated with a particular Google Analytics property or session state.
12.7. The exact cookie lifetime may depend on the Google Analytics configuration and your browser settings. More information about cookies used on the Platform is provided in the Cookie Policy and Cookie Settings.
13. Recipients and service providers
13.1. We disclose personal data only to the extent necessary for a specific feature, lawful purpose or legal obligation. The principal categories of recipients and service providers we use include:
13.1.1. Hostinger – VPS infrastructure, Platform hosting, database infrastructure and storage of Senta.lt database backups; Senta.lt's main infrastructure and the database backups we use are located in Lithuania;
13.1.2. Resend / Plus Five Five, Inc. – sending and delivery administration of transactional and other Platform-related emails;
13.1.3. Google – Google sign-in and Google Analytics 4;
13.1.4. Meta / Facebook – Facebook Login;
13.1.5. IT, security, legal, accounting and other professional advisers where their assistance is reasonably necessary;
13.1.6. courts, law-enforcement, supervisory and other competent authorities where disclosure is required by law or necessary for lawful claims.
13.2. Senta.lt does not sell Users' personal data. We provide service providers only with information reasonably required for their functions and, where applicable, use data-processing agreements and other appropriate safeguards.
14. Transfers outside the EEA
14.1. Senta.lt's main server and database infrastructure and the database backups we use are hosted in Hostinger infrastructure in Lithuania.
14.2. However, some service providers or their group companies may process part of the data outside the European Economic Area. In particular, data used by Resend may be processed in the United States.
14.3. Google and Meta group companies may also process information in different countries according to their infrastructure and the privacy and transfer arrangements applicable to their services.
14.4. Where personal data is transferred outside the EEA, an applicable lawful transfer basis and, where required, safeguards provided for in Chapter V of the GDPR are used, for example:
14.4.1. a European Commission adequacy decision;
14.4.2. European Commission Standard Contractual Clauses;
14.4.3. another transfer mechanism lawfully available under the GDPR.
14.5. You may request information about safeguards applicable to a particular transfer at info@senta.lt.
15. Retention, account disablement and deletion
15.1. When an entire Senta.lt account is disabled, the following main sequence applies:
15.1.1. the account and public profile become inactive and are no longer displayed as active Platform elements;
15.1.2. data required for account restoration is retained for up to 90 days;
15.1.3. if the account is not restored during that period, the data is removed through Senta.lt's deletion process, subject to lawful exceptions and backup rotation;
15.2. If only the Professional profile is removed, the Client account may remain active. The Professional profile is immediately hidden from public display.
15.3. Data associated with the removed Professional profile, including profile information, services, portfolio, related files and other information needed for restoration, may be retained for up to 90 days. After the restoration period expires, it is removed through the technical deletion process unless certain information must lawfully be retained longer.
15.4. Senta.lt creates full database backups. They are stored in Hostinger infrastructure in Lithuania.
15.5. Database backups are subject to a rolling retention period of up to 30 days. As a result, information already deleted from the active database may remain for a limited period in a backup until that backup is automatically replaced or removed.
15.6. Backups are used only to restore infrastructure and data after a failure, incident or data loss and are not used for ordinary day-to-day processing.
15.7. Incomplete or temporary photographs and other upload files are retained for no more than 24 hours unless a file is successfully moved to permanent Platform storage or temporary retention is necessary to investigate an incident.
15.8. Certain data may be retained for longer where necessary to:
15.8.1. comply with applicable legal requirements;
15.8.2. prevent fraud, abuse or repeated violations;
15.8.3. investigate security incidents and protect systems;
15.8.4. handle complaints, moderation decisions or disputes;
15.8.5. establish, exercise or defend legal claims.
15.9. Where data is retained to establish, exercise or defend legal claims, the period is determined taking into account the applicable limitation period. If a dispute, investigation or other procedure begins, related information may be retained until that procedure ends and for a reasonable period afterwards.
16. Your rights
16.1. Under the GDPR, including Articles 15–21 where applicable, you have the right to:
16.1.1. receive information about the processing of your personal data;
16.1.2. access your personal data processed by us and receive a copy;
16.1.3. request correction of inaccurate data or completion of incomplete data;
16.1.4. request erasure where the conditions under the GDPR apply;
16.1.5. request restriction of processing in cases provided by the GDPR;
16.1.6. object to processing based on our legitimate interests where the right to object applies;
16.1.7. receive certain data you provided in a structured, commonly used and machine-readable format and, where applicable, transmit it to another controller;
16.1.8. withdraw consent at any time where particular processing is based on consent.
16.2. Where processing is based on consent, withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn. Analytics-cookie consent can be changed through Cookie Settings.
16.3. To exercise your rights, contact info@senta.lt. Before fulfilling a request, we may ask for reasonable additional information to verify your identity and protect other people's data.
16.4. If you believe your personal data is being processed unlawfully, you have the right to lodge a complaint with the Lithuanian State Data Protection Inspectorate (VDAI) or another supervisory authority competent under the GDPR.
16.5. We respond to requests made under the rights in Articles 15–22 GDPR without undue delay and normally within one month of receiving the request. Where necessary because of the complexity or number of requests, this period may be extended by a further two months; we will inform you of the extension and the reasons for it within the first month.
17. Minors and data about other people
17.1. Registered Senta.lt accounts are intended only for persons aged 18 or over. Senta.lt does not knowingly seek to provide registered accounts to persons under 18.
17.2. If we learn that an account was created in breach of this requirement, we may restrict or remove it and take reasonable steps to delete related personal data unless there is a lawful basis requiring certain data to be retained.
17.3. If you submit information about another person through the Platform, you must ensure that you have the right to provide that information and, where necessary, have appropriately informed the person concerned.
17.4. Without an appropriate lawful basis, please do not publish or submit another person's:
17.4.1. telephone numbers;
17.4.2. email addresses;
17.4.3. home addresses or other private addresses;
17.4.4. identity documents or copies;
17.4.5. photographs where you do not have the right to publish them;
17.4.6. other unnecessary personal data.
18. Data security and third-party services
18.1. Senta.lt applies technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, loss, destruction or other unlawful processing.
18.2. Depending on the relevant system component, security measures may include:
18.2.1. access controls and restriction of access rights;
18.2.2. password hashing and authentication safeguards;
18.2.3. HTTPS and secure transmission between the browser and Platform;
18.2.4. server and network security configuration;
18.2.5. Nginx as part of the web-server / reverse-proxy infrastructure;
18.2.6. containerised deployment using Docker;
18.2.7. restricted administrative access to systems and data.
18.3. Although we aim to apply safeguards proportionate to the risk, no information system or transmission method can guarantee absolute security.
18.4. The Platform may contain links to third-party websites or integrations with third-party services. Google, Meta, Resend, Hostinger and other providers may apply their own privacy rules to processing that they carry out independently.
18.5. Senta.lt does not control independent processing by third parties, so when using their services we recommend reviewing the relevant third-party privacy terms as well.
19. Policy changes, languages and contact
19.1. We may update this Privacy Policy when Platform functionality, service providers, processing activities, security measures, technical infrastructure or applicable law change.
19.2. The current version of the Privacy Policy is published on Senta.lt. The date of the latest update is shown at the beginning of the document.
19.3. Where changes are material and additional notice is reasonably appropriate, registered Users may also be informed through the Platform or at the email address associated with their account.
19.4. This Privacy Policy is available in Lithuanian, English and Russian. All versions are intended to describe the same data-processing rules.
19.5. If a discrepancy between language versions cannot reasonably be reconciled, the Lithuanian version prevails to the extent permitted by applicable law.
19.6. For privacy, data-protection and Policy-related questions, contact Anton Rubchanka at info@senta.lt.